• 10% of advance amount will be detained as processing charges if cancelled within 24hrs
  • 25% if cancellations after 10 days from booking date.
  • 50% if cancellation between 30-15 days prior to the commencement of service.
  • 75% if cancellation between 14-10 days prior to the commencement of service.
  • 9 days onwards prior to the commencement of service: No refund.

Payment Policy:
1) Any confirmation is subject to an advance deposit and has to be paid immediately, after that we can process the booking.
2) Balance Payment has to be made in advance and must be paid & as per time limit given at the time of confirmation.
3) Payments can be remitted through any of the following mode and is subject to realization.

Demand Draft/at par cheque /Cash

Bank Details:
Account name: XPLORE NE TOURISM PRIVATE LIMITED
Account number: 110005001623
Type: Current
IFSC Code: ICIC0001100
MICR code: 700229039
Branch: Nager Bazar

Amendment Rules:
Amendment of booked tour will be treated as Cancellation. However, minor amendments can be made on the payment of a communication charge, which will vary from case to case.

Refund Rules:-
Refund will be paid to the source through which the guest has booked. Any refund will take at least 15 days to process & will be sent to you by a/c payee cheque only.
** NO REFUND WILL BE MADE AGAINST ANY UNUTILIZED SERVICES, WHAT SO EVER MAY BE THE REASON.